Per Incident Support for VMware vSphere Essentials
Obtain access to a Technical Support Engineer via phone or web.
VMware offers technical support for VMware vSphere Essentials on a per-incident basis. Choose from economical one, three or five incident packs. You'll have access to a technical engineer through email or by telephone.
VMware per-incident support is valid for one year after purchase and does not include product updates or upgrades. Per-Incident Support is non-refundable.