Remote Upgrade & Maintenance Support with Direct Access to Dedicated Senior-Level Engineers

Remote Upgrade & Maintenance Support with Direct Access to Dedicated Senior-Level Engineers
VMware Upgrade & Maintenance Support is offered as a supplement to the VMware Production Support and Subscription Service. This service provides dedicated proactive and reactive support services for VMware customers with virtual infrastructure implementations. The Upgrade & Maintenance Support option provides you with the customer support you require to efficiently perform your upgrades and planned maintenance activities. You will receive dedicated support engineers, who will work with you to:
- Perform a proactive review of your upgrade & maintenance plans
- Provide availability and troubleshooting expertise throughout the duration of your upgrade and/or maintenance window
- Coordinate additional VMware resources and root cause analysis efforts for critical issues
- Assist in multi-vendor troubleshooting efforts, as required

Share Current Page
Facebook
Twitter
Google+
Linkedin
Email